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Guest Information
What you need when staying with us
Search Accomodation
Search for accomodation in Queenstown, Wanaka, Tasman, Christchurch and Kaikoura
Lost Property
Let us know you've lost somthing at a property you've stayed at recently.
Maintenance
Staying with us and need something fixed? Check out ways to let us know.
Contact Us
Need to talk to us about your stay? See ways to contact us.
Request Add Ons
Need to add a high chair, portacot, arrival platter, wine or a change of bedding configuatrion? See how to let us know
Travel Alerts
Stay upto date with travel alerts in our network.
Covid-19 Cancelation
View our current Covid-19 cancelation policy for all accomodation.
Change a reservation
Need to make a change to a reservation you have with us? Check out how here.
Guest Payments
Got a question about a payment for your accomodation? See payment terms here.
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